Customer Service

If you have a question about any products on the web site, or on an order that's already been placed, we can be reached via e-mail at CustomerService@CollectibleAmerica.com, or you can reach us by telephone at 800-473-3108, from 8:00 a.m. to 5:00 p.m. Central Time, Monday-Friday.

Please note: If you would like to communicate via email and you utilize a SPAM filter, you may need to add CollectibleAmerica@CollectibleAmerica.com to your address book to ensure successful correspondence with us.

Our postal address is:

Our warehouse address for returns and exchanges is:

60-Day Money-Back Guarantee

Order with confidence from Collectible America. We want to make sure that you have time to fully enjoy and appreciate your collectibles before you decide to keep them. And, we also want to know that you're absolutely satisfied. That's why we offer an unprecedented 60 day return policy. You may return any item - for any reason - for a full and courteous refund, less shipping and handling.